Shipping & Returns
We guarantee against manufacturers' defects for 30 days from the date of the delivery on all products. Products with Manufacturer Warranties which exceed 30 days, may be returned directly to the manufacturer according to their instructions.
All returns/exchanges must be made within 30 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.
If the RA number is not visible, the shipment may be refused.
If shipping labels are placed on the package, and/or RA numbers written on the Vendor's boxes, the product will not be eligible for return.
All original packaging and materials, including all parts, accessories and instruction manuals from the Vendor must be returned with the product.
A customer must return merchandise at their expense within 30 days from the date of delivery with prior Return Merchandise Authorization number. jBUYj.com is not manufacturers. Since we are not the manufacturer, we split the shipping cost with the customer. The customer pays for the shipping returning to us, and we pay for the shipping going back to you.
If a customer receives defective merchandise, they can only exchange it for a similar product of equal or lesser value.
Returns will only be accepted if Product is in resalable condition with all original packaging. Customer must allow one week for return processing.
All returns/exchanges must be made within 30 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.
ALL RETURNS
The RA number must be printed clearly on outside of the carton, and all products must be securely protected in double packaging.If the RA number is not visible, the shipment may be refused.
If shipping labels are placed on the package, and/or RA numbers written on the Vendor's boxes, the product will not be eligible for return.
All original packaging and materials, including all parts, accessories and instruction manuals from the Vendor must be returned with the product.
DEFECTIVE PRODUCT RETURNS
Defective Product may be returned to jBUYj.com within thirty (30) days of sale.A customer must return merchandise at their expense within 30 days from the date of delivery with prior Return Merchandise Authorization number. jBUYj.com is not manufacturers. Since we are not the manufacturer, we split the shipping cost with the customer. The customer pays for the shipping returning to us, and we pay for the shipping going back to you.
If a customer receives defective merchandise, they can only exchange it for a similar product of equal or lesser value.
NON-DEFECTIVE RETURNS
All non-defective returns will be assessed a twenty percent (20%) restocking fee.Returns will only be accepted if Product is in resalable condition with all original packaging. Customer must allow one week for return processing.